HONG KONG SME ERP PARTNER
Pricing
Choose the right plan for your business.
A. Installation Fee (One-time)
ERP QuickStart
HKD 5,000
For 3 modules
- Basic setup & module connection
- Basic data import
- 7-10 day deployment
- 90-minute training
- Suitable for first-time ERP users
HKD 1,200 per additional module
Standard ERP
HKD 80,000
One-time fee
- All modules unlimited
- Full data migration
- One-stop deployment
- Enterprise integration
- Suitable for all SME sizes
B. Platform Usage Fee (Per User)
Based on Odoo official pricing. All plans include hosting, backups, and support.
C. Support (Prepaid Credits)
1 Credit = 1 incident. Valid for 12 months.
Starter Pack
20 Credits
HKD 4,800
- 24-hour response
- Email & WhatsApp support
- Bug fixes & guidance
Priority Pack
40 Credits
HKD 8,400
- 4-hour response (weekdays)
- Priority queue
- Configuration changes
Enterprise Pack
60 Credits
HKD 12,000
- 4-hour response (weekdays)
- Dedicated contact
- Custom development
Emergency Add-on
HKD 600
Per month
- On-demand urgent support
- Outside business hours
- Critical issue escalation
Terms: 1 Credit = 1 incident. Starter Pack: 24-hour response. Priority Pack & Enterprise Pack: 4-hour response on weekdays. All credits valid for 12 months from purchase.
Terms & Conditions
- Support credits are prepaid and valid for 12 months from purchase.
- One credit equals one support incident (issue or request).
- Starter Pack: 24-hour response time, Monday to Friday.
- Priority Pack: 4-hour response time, Monday to Friday.
- Enterprise Pack: 4-hour response time, Monday to Friday, with dedicated contact.
- Emergency Add-on: on-demand urgent support, outside business hours, subject to availability.
- Credits are non-transferable and non-refundable.
- Unused credits expire after 12 months from purchase date.
- Quote/invoice validity: 14 days from issue date unless otherwise stated.
- Payment terms: 60% upon order confirmation, 40% upon completion (or as agreed in writing).
- QuickStart excludes legacy data migration, custom development, and ongoing operations support.
- Standard ERP includes legacy data migration and one-stop deployment.
- Platform usage fees are billed monthly or annually in advance.
- Annual platform plan commits to 12 months; early cancellation may incur charges.
- All prices in HKD. Exchange rates may affect converted USD/Odoo official pricing.
- By ordering, you agree to Dot-Idea's standard service terms and privacy policy.
Get Started
Free 15-minute ERP Fit Check
Leave your company email, and we will send a QuickStart Scope and Preparation Checklist + arrange a 15-minute Fit Check. No hard selling, no spam.
Book Your Fit Check Now